Terms and conditions of use

1. Tentative(Unpaid)orders can be placed without obligation 

- Orders maybe placed unpaid.Orders are not finalised until cleared payment is recieved. 

- Unpaid orders can be changed,or stock/deadline-checked if needed,before payment is made.
- Due to periodic website pricing adjustments,unpaid orders cannot remain open indefinitely.

- Order processing commences when cleared payment has been recieved.
- Once order proccessing has commenced,orders can no longer be changed or cancelled.
- Check your order specifications carefully before clicking"Submit' and making payment.
- If cancellation is approved,a 33.33%(of cost of returned goods) re-stocking fee will apply.

- Check product MEASUREMENTS carefully
- not just sizes,as sizes scales may vary.
- Returns are only accepted within 7 days once the parcel has been recieved
- COLOURS may not display correctly on all computers-if in doubt ask for PMS reference.
- Our customer service crew can help with any other pre-purchase details as needed.
- It is your responsibility to ensure that products ordered will suit the intended purposes.
- If uncertain in any way about products suitability for bulk orders please order a sample first.
- For hygiene purposes,products that include an undergarment can not be returned or exchanged.
- Returned items must be kept in a smoke-free enviroment.Returns will be refused on items that smell like smoke.
Any items smelling strongly of perfume/deodarants or samilar will also be refused.

- Unauthorized returns and all unsolicited deliveries are returned-to-sender automatically.
- To return a defective or incorrectly supplied item,contact us for return authorisation(RMA)
- Only defective or incorrectly supplied items with(RMA) may be exchanged or refunded.
- RMA numbers must be written on the OUTSIDE of the parcel for acceptance by our warehouse.
- Unauthorised returns (no RMA number on the outside) are returned at the sender's expense.
- Items that have been worn,used,washed,or modified in any way cannot be returned whatsoever.
- Before issueing an RMA for reason of "Defect"we need a full description and may need images.
- Descriptions and images of "defects"may be sent to the manufacturer for official verifacation.
- Insignificant manufacturing imperfections are not defects,neither are normal dye-lot variations.

- It usually takes around 1-7 days for proccessing through administration,warehouse,dispatch.
- If urgent delivery is needed,contact us in advance to check best possible turnaround/ETA.
- Also,orders needed by a certain date should be noted accordingly in the "instructions"field.
- Our ability to satisfy urgent delivery requests can be affected by factors beyond our control
- We make every effort to achive urgent delivery when requested but can make no guarantee.

- Deliveries can be tracked online by logging into the user account area.
- We cannot accept liability for loss or delay by Australia post or Fastway Couriers.This being said,99.9% of - deliveries arrive in good time and without any issues whatsoever.
- Express Post deliveries are trackable online via access to your user account.
- Contact us in advance if insured Registered Post or special arrangements are required.

- All items are generally available,however on rare occassions an item may sell out unexpectedly.
- If any item cannot be shipped promptly,substitution or refund can be arranged to avoid delay.
- Stock cannot be reserved without payment,however stock levels can be checked in advance.

- On rare occasions,freight or item changes may display or auto-calculate incorrectly.
- We reserve the right to cancel and refund any order that is priced or auto-calculated in error.

************WE RESERVE THE RIGHT TO REFUSE DEALING WITH ASSHOLES*******